{"id":72,"date":"2024-02-06T14:26:57","date_gmt":"2024-02-06T13:26:57","guid":{"rendered":"https:\/\/wynelabel.eu\/questions-and-answers\/"},"modified":"2024-11-08T20:14:32","modified_gmt":"2024-11-08T19:14:32","slug":"questions-and-answers","status":"publish","type":"page","link":"https:\/\/wynelabel.eu\/en\/questions-and-answers\/","title":{"rendered":"Wynelabel Support \/ FAQ \/ Tips &amp; Tricks"},"content":{"rendered":"<div class=\"gb-container gb-container-233aac53\"><\/div><div class=\"gb-container gb-container-9851a485 gbp-section\">\n<div class=\"gb-container gb-container-9f6e7659 shadowed alignwide gbp-section__inner\">\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<h2 class=\"gb-headline gb-headline-8262682c gb-headline-text gbp-section__headline\">Do you have any questions or problems using Wynelabel?<\/h2>\n\n\n\n<div class=\"gb-headline gb-headline-cb9c11cc gb-headline-text gbp-section__text\">Our support team is available Monday to Friday from 10 a.m. to 6 p.m. at the following telephone number and e-mail address:<\/div>\n<\/div>\n\n\n<div class=\"gb-container gb-container-beec0e31\">\n\n<a class=\"gb-button gb-button-bf4e48e1 gb-button-text gbp-button--primary\" href=\"#\">+49-7841-8392661<\/a>\n\n\n\n<a class=\"gb-button gb-button-ea4df2e0 gb-button-text gbp-button--primary\" href=\"#\">support@wynelabel.eu<\/a>\n\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-23e59f8e\">\n<div class=\"gb-container gb-container-ec73aa04 gbp-section\">\n<div class=\"gb-container gb-container-a9c0306c gbp-section__inner\">\n<div class=\"gb-container gb-container-4d9f5aef\">\n\n<h2 class=\"gb-headline gb-headline-f16d7cb8 gb-headline-text gbp-section__headline\">FAQ<\/h2>\n\n\n\n<div class=\"gb-headline gb-headline-d318c61a gb-headline-text gbp-section__text\">Here you will find answers to the most frequently asked questions about Wynelabel. Our aim is to help you quickly and efficiently. Should you have any further questions, please do not hesitate to contact us directly.<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-6c87335b\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-721004e3\">\n<div class=\"gb-grid-column gb-grid-column-1853e5f4\"><div class=\"gb-container gb-container-1853e5f4\">\n\n<h3 class=\"gb-headline gb-headline-f51b79b9 gb-headline-text gbp-card__title\">What does Wynelabel offer?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-d81490ae gb-headline-text gbp-section__text\">You can use Wynelabel to create e-labels online for publication on the Internet. These are then immediately accessible via an automatically generated QR code, which you can download to print on your wine labels.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-0d9bf377\"><div class=\"gb-container gb-container-0d9bf377\">\n\n<h3 class=\"gb-headline gb-headline-f58237bc gb-headline-text gbp-card__title\">Can I try Wynelabel?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-7ba4e538 gb-headline-text gbp-section__text\">Yes, you can create and publish an <strong>e-label<\/strong> with a QR code free of charge and without booking Wynelabel Unlimited. The number of e-labels that can be published is limited to one in Wynlabel Free.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-80c7e9a0\"><div class=\"gb-container gb-container-80c7e9a0\">\n\n<h3 class=\"gb-headline gb-headline-8e45ca41 gb-headline-text gbp-card__title\">What will Wynelabel Unlimited cost me?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-bd92649a gb-headline-text gbp-section__text\">Booking Wynelabel Unlimited costs you only EUR 99.00 net (EUR 117.81 incl. 19% VAT) per year.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e0cd9ec9\"><div class=\"gb-container gb-container-e0cd9ec9\">\n\n<h3 class=\"gb-headline gb-headline-bd8b04ef gb-headline-text gbp-card__title\">How can I pay for the Wynelabel Unlimited subscription?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-50962129 gb-headline-text gbp-section__text\">Payment can be made via our payment service provider Stripe by credit card or PayPal. The subscription is automatically renewed after one year.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-089e2dba\"><div class=\"gb-container gb-container-089e2dba\">\n\n<h3 class=\"gb-headline gb-headline-fa0ab3cb gb-headline-text gbp-card__title\">How many e-labels can I create and publish?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-6c502635 gb-headline-text gbp-section__text\">After booking Wynelabel Unlimited, you can create and publish any number of e-labels with an associated QR code.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8844d47e\"><div class=\"gb-container gb-container-8844d47e\">\n\n<h3 class=\"gb-headline gb-headline-79f57d2e gb-headline-text gbp-card__title\">How long will the e-labels remain accessible via the QR code?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-16dff61e gb-headline-text gbp-section__text\">An e-label that you publish in the Wynelabel Unlimited subscription remains available until you depublish the e-label. You can also move to another provider and the existing QR code remains valid.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-a0073f4c\"><div class=\"gb-container gb-container-a0073f4c\">\n\n<h3 class=\"gb-headline gb-headline-0dd72a5c gb-headline-text gbp-card__title\">Which languages are supported by Wynelabel?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-2b981f90 gb-headline-text gbp-section__text\">The user interface is currently available in the following languages: English, German, Spanish, French, Italian, Portuguese.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-118086f7\"><div class=\"gb-container gb-container-118086f7\">\n\n<h3 class=\"gb-headline gb-headline-6a35be13 gb-headline-text gbp-card__title\">Are the e-labels created multilingual?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-e431c6bd gb-headline-text gbp-section__text\">E-label content can be conveniently machine translated directly via the Wynelabel user interface into the following languages. You can easily offer your customers multilingual labels: English, German, Spanish, French, Italian, Portuguese.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-560fb771\"><div class=\"gb-container gb-container-560fb771\">\n\n<h3 class=\"gb-headline gb-headline-3f454aff gb-headline-text gbp-card__title\">Can I import e-label data?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-4240b5d4 gb-headline-text gbp-section__text\">Yes, you can import all database fields provided by Wynelabel via CSV file. You can easily migrate from another provider to Wynelabel using a CSV template provided.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-04af87eb\"><div class=\"gb-container gb-container-04af87eb\">\n\n<h3 class=\"gb-headline gb-headline-44dced31 gb-headline-text gbp-card__title\">Can I export e-label data?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-031e4abd gb-headline-text gbp-section__text\">Yes, you can export all database fields provided by Wynelabel via CSV file to back up your data or migrate to another provider.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-de9db11d\"><div class=\"gb-container gb-container-de9db11d\">\n\n<h3 class=\"gb-headline gb-headline-7095050f gb-headline-text gbp-card__title\">Do you need individual customizations?  <\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-d23b6086 gb-headline-text gbp-section__text\">Talk to us, we will gladly try to fulfill your wishes.<\/div>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-61eb6774\"><div class=\"gb-container gb-container-61eb6774\">\n\n<h3 class=\"gb-headline gb-headline-44250c52 gb-headline-text gbp-card__title\">Why does my e-label need an imprint?<\/h3>\n\n\n\n<div class=\"gb-headline gb-headline-afb1143b gb-headline-text gbp-section__text\">An e-label is ultimately a website like any other, and is therefore subject to the usual legal regulations, so that an imprint and a privacy policy are required as with a normal website. Wynelabel can automatically generate the privacy policy from the address you have entered. To make the legal notice legally compliant, you can consult a lawyer (e.g. www. <a href=\"https:\/\/www.e-recht24.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">e-recht24.de,<\/a> <a href=\"https:\/\/www.it-recht-kanzlei.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.it-recht-kanzlei.de)<\/a>, if necessary in combination with an imprint generator. It is not possible to generalize what an imprint must look like in your case, as this depends on the type of company, among other things.   <\/div>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-85452b29 gbp-section\">\n<div class=\"gb-container gb-container-8ef70792 gbp-section__inner\">\n<div class=\"gb-container gb-container-858d1307\">\n\n<h2 class=\"gb-headline gb-headline-1e252740 gb-headline-text gbp-section__headline\">Tips &amp; Tricks<\/h2>\n\n\n\n<div class=\"gb-headline gb-headline-81c6c6f0 gb-headline-text gbp-section__text\">Using specific examples, we will show you how you can easily create an e-label for your wine label with the help of Wynelabel:<\/div>\n\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-b520375a\">\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-a2276153 gb-query-loop-wrapper\">\n<div class=\"gb-grid-column gb-grid-column-49902a2e gb-query-loop-item post-1613 post type-post status-publish format-standard hentry category-tipps-und-tricks\"><div class=\"gb-container gb-container-49902a2e\">\n<h2 class=\"gb-headline gb-headline-9f95ae58 gb-headline-text\"><a href=\"https:\/\/wynelabel.eu\/en\/dwv-fachtsheet-zu-naehrwert-und-zutatenangaben-auf-weinetiketten\/\">DWV Fachtsheet zu N\u00e4hrwert- und Zutatenangaben auf Weinetiketten<\/a><\/h2>\n\n<p class=\"gb-headline gb-headline-adcec7c0 gb-headline-text\">Der Deutsche Weinbauverband hat ein Fachtsheet zum Thema &#8220;N\u00e4hrwert- und Zutatenangaben f\u00fcr Wein&#8221; und den daraus folgenden Regeln f\u00fcr Flaschenetiketten und E-Labels ver\u00f6ffentlicht. Das PDF-Dokument wird laufend aktualisiert und kann unter folgender Adresse angeschaut und heruntergeladen werden:<\/p>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-49902a2e gb-query-loop-item post-1387 post type-post status-publish format-standard hentry category-tips-tricks\"><div class=\"gb-container gb-container-49902a2e\">\n<h2 class=\"gb-headline gb-headline-9f95ae58 gb-headline-text\"><a href=\"https:\/\/wynelabel.eu\/en\/how-do-i-create-an-e-label-for-wine-with-wynelabel\/\">How do I create an e-label for wine with Wynelabel?<\/a><\/h2>\n\n<p class=\"gb-headline gb-headline-adcec7c0 gb-headline-text\">Click on the &#8220;E-LABELS&#8221; button in the Wynelabel dashboard. This takes you to the list of your e-labels. Click on the orange button with the plus sign to create a new e-label The name of your winery is pre-assigned from the billing address you have entered, but you can enter any name you wish. The &#8230; <a title=\"How do I create an e-label for wine with Wynelabel?\" class=\"read-more\" href=\"https:\/\/wynelabel.eu\/en\/how-do-i-create-an-e-label-for-wine-with-wynelabel\/\" aria-label=\"Read more about How do I create an e-label for wine with Wynelabel?\">Weiterlesen &#8230;<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-49902a2e gb-query-loop-item post-1221 post type-post status-publish format-standard hentry category-tipps-und-tricks\"><div class=\"gb-container gb-container-49902a2e\">\n<h2 class=\"gb-headline gb-headline-9f95ae58 gb-headline-text\"><a href=\"https:\/\/wynelabel.eu\/en\/wie-erstelle-ich-das-zutatenverzeichnis-fuer-ein-weinhaltiges-getraenk\/\">Wie erstelle ich das Zutatenverzeichnis f\u00fcr ein weinhaltiges Getr\u00e4nk?<\/a><\/h2>\n\n<p class=\"gb-headline gb-headline-adcec7c0 gb-headline-text\">Gesetzliche Basis: So k\u00f6nnte beispielsweise der Abschnitt N\u00e4hrwerttabelle und Zutatenverzeichnis aussehen, den Sie mit Hilfe von Wynelabel f\u00fcr ein E-Label erstellt haben: Sie k\u00f6nnen das Zutatenverzeichnis eines weinhaltigen Getr\u00e4nkes mit Wynelabel wie folgt erstellen. Klicken Sie dazu im Reiter &#8220;ZUTATENVERZEICHNIS&#8221; auf den Button &#8220;ZUTATENVERZEICHNIS BEARBEITEN&#8221;. Ziel ist folgende Auflistung im linken Bereich des Zutatenverzeichnis-Editors. Die &#8230; <a title=\"Wie erstelle ich das Zutatenverzeichnis f\u00fcr ein weinhaltiges Getr\u00e4nk?\" class=\"read-more\" href=\"https:\/\/wynelabel.eu\/en\/wie-erstelle-ich-das-zutatenverzeichnis-fuer-ein-weinhaltiges-getraenk\/\" aria-label=\"Read more about Wie erstelle ich das Zutatenverzeichnis f\u00fcr ein weinhaltiges Getr\u00e4nk?\">Weiterlesen &#8230;<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-49902a2e gb-query-loop-item post-1216 post type-post status-publish format-standard hentry category-tipps-und-tricks\"><div class=\"gb-container gb-container-49902a2e\">\n<h2 class=\"gb-headline gb-headline-9f95ae58 gb-headline-text\"><a href=\"https:\/\/wynelabel.eu\/en\/wie-erstelle-ich-das-zutatenverzeichnis-fuer-gluehwein\/\">Wie erstelle ich das Zutatenverzeichnis f\u00fcr Gl\u00fchwein?<\/a><\/h2>\n\n<p class=\"gb-headline gb-headline-adcec7c0 gb-headline-text\">Gesetzliche Basis: So k\u00f6nnte beispielsweise der Abschnitt N\u00e4hrwerttabelle und Zutatenverzeichnis aussehen, den Sie mit Hilfe von Wynelabel f\u00fcr ein E-Label f\u00fcr Gl\u00fchwein erstellt haben: Sie k\u00f6nnen das Zutatenverzeichnis eines weinhaltigen Getr\u00e4nkes mit Wynelabel wie folgt erstellen. Klicken Sie dazu im Reiter &#8220;ZUTATENVERZEICHNIS&#8221; auf den Button &#8220;ZUTATENVERZEICHNIS BEARBEITEN&#8221;. Das obige Zutatenverzeichnis ergibt sich durch folgende Auflistung &#8230; <a title=\"Wie erstelle ich das Zutatenverzeichnis f\u00fcr Gl\u00fchwein?\" class=\"read-more\" href=\"https:\/\/wynelabel.eu\/en\/wie-erstelle-ich-das-zutatenverzeichnis-fuer-gluehwein\/\" aria-label=\"Read more about Wie erstelle ich das Zutatenverzeichnis f\u00fcr Gl\u00fchwein?\">Weiterlesen &#8230;<\/a><\/p>\n<\/div><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Do you have any questions or problems using Wynelabel? Our support team is available Monday to Friday from 10 a.m. to 6 p.m. at the following telephone number and e-mail address: FAQ Here you will find answers to the most frequently asked questions about Wynelabel. Our aim is to help you quickly and efficiently. Should &#8230; <a title=\"Wynelabel Support \/ FAQ \/ Tips &amp; Tricks\" class=\"read-more\" href=\"https:\/\/wynelabel.eu\/en\/questions-and-answers\/\" aria-label=\"Read more about Wynelabel Support \/ FAQ \/ Tips &amp; Tricks\">Weiterlesen &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-72","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/pages\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":21,"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/pages\/72\/revisions"}],"predecessor-version":[{"id":1378,"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/pages\/72\/revisions\/1378"}],"wp:attachment":[{"href":"https:\/\/wynelabel.eu\/en\/wp-json\/wp\/v2\/media?parent=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}